Every channel. One brain.
WhatsApp, Instagram, Messenger, your website, your help desk — Vivollo unifies them into one agent and one inbox, with the customer's context following them everywhere.
WhatsApp · Instagram · Messenger · Web · help desks
One customer, every channel — context follows.
One inbox for every conversation
Stop switching tabs. Every channel lands in one place with one agent answering — and when a customer moves from Instagram to WhatsApp, the conversation and its context move with them.
- InstagramDMs + comments
- Messenger
- web widget
- ConnexeaseGrispi
Wired into your store
Vivollo reads live catalog, orders and customer data from the platforms you already run — including Turkish ones — so answers reflect real stock and real order status, not a stale export.
- Shopify
- WooCommerce
- Ticimax
- Trendyol
Connect anything else
Beyond the built-in integrations, call any REST endpoint mid-conversation and push message, conversation and user events to your stack with webhooks. No migration — connect what you already use.
- REST API Call action
- webhooksmessage / session
- GraphQL API
- Connexease two-way sync
Conversation workspace
Whoever picks up the chat sees the whole customer
Every conversation opens in a shared workspace — the thread on one side, and on the other, who the visitor is and everything they've done. No guesswork, no asking them to repeat themselves.
conversations
session
- iPhone · Safari
- Berlin, DE· GeoIP · IP not stored
activity
- viewed Navy Runner5m
- added to cart4m
- asked about sizing2m
metafields
GeoIP without storing the IP — the full picture, no asking them to repeat themselves.
Context that follows
One customer, across every channel
However a customer reaches you, Vivollo treats it as one continuous relationship — not five disconnected conversations.
- 01
They reach out
A message arrives on any connected channel — social, web or help desk.
- 02
We recognize them
Vivollo resolves identity across channels and links it to your store's customer record.
- 03
Context loads
Past conversations, orders and preferences come into the thread automatically.
- 04
It just continues
The agent picks up where the last touch left off — no repeating, no re-explaining.
The same agent, the same memory — on whatever channel they pick.
Ready to meet your AI agent?
Book a demo and we'll build a working agent on your real data — across WhatsApp, Instagram and your website. Live in days.