Vivollo
For e-commerce

Turn browsers into buyers.

Vivollo answers order and shipping questions, recommends from your live catalog and handles returns — so customers get instant help and you capture more sales, on every channel.

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Vivollo AssistantOnline
Where's my order #10482, and is it in black?
get_order· #10482shipped
It shipped Tuesday and arrives Thursday — here's your tracking link.
search_catalog· black / 383 left
And yes — we have it in black, size 38. Want me to reserve a pair?
Resolved + upsold · 15s · no agent needed
  • Instant order & shipping answers
  • Live product recommendations
  • Fewer abandoned carts
Order Q&A

Answer 'where's my order?' in seconds

Vivollo looks up the real order and shipping status from your store and replies instantly — deflecting the question your team answers most, day and night.

Where's my order #10482?
Shipped Tuesday, arriving Thursday — here's your tracking link.
Recommendations

Recommend the right product, instantly

Ask about size, color or use-case and Vivollo searches your live catalog, suggests what's in stock and sends a product carousel — turning a question into a cart.

Do you have the suede boots in black, size 38?
Yes — 3 left in black/38. Want me to reserve a pair and send a checkout link?
Returns

Handle returns without a human

Vivollo reads your return policy, checks eligibility and starts the return — resolving a frustrating moment in one conversation instead of three emails.

I need to return these — they don't fit.
No problem — you're within the 30-day window. I've started your return and emailed the label.

Trusted by teams like yours

ödealdüğünbuketiCeyBertazeçiçekTurna

From flowers to footwear, Turkish e-commerce teams run their support and sales on Vivollo.

Built on

Agentic AIActs on real data — tools, memory, resolution.Unified InboxEvery channel in one inbox — context follows the customer.Knowledge EngineSourced answers from your real content.

Ready to meet your AI agent?

Book a demo and we'll build a working agent on your real data — across WhatsApp, Instagram and your website. Live in days.

Request a Demo